Shipping Policy

At Elysée Skin, we believe every order deserves the same care and attention as your skincare ritual. Our goal is to deliver your products quickly, safely, and beautifully packaged right to your doorstep.

Processing Time

All orders are carefully prepared and dispatched within 1–2 business days after purchase. You will receive a confirmation email once your parcel has been shipped, along with tracking details so you can follow its journey in real time.

Shipping Time

Our standard delivery timeframe within the United Kingdom is typically 3–7 business days, depending on your location and courier services.

Shipping Cost

We proudly offer Free Standard Shipping across the UK on all orders. Because we believe luxury skincare should arrive effortlessly — without hidden fees.

Express Delivery

Need it sooner? Express delivery options are available at checkout for an additional fee.

Order Tracking

Once dispatched, you’ll receive a tracking number via email or SMS. Simply click the link to stay updated on your parcel’s progress.

Lost or Delayed Packages

In the rare event your order is delayed or lost in transit, please contact our support team at support@elyseeskin.co.uk, and we’ll assist promptly to resolve the issue or send a replacement.

International Shipping

We currently ship only within the United Kingdom, but we are working to expand internationally soon.